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Terms and Conditions

Terms and Conditions

1. Introduction

These Terms and Conditions govern your use of the City Agency website (the “Website”) and the purchase of services and products from City Agency (the “Company”). By accessing the Website and making a purchase, you agree to comply with and be bound by these Terms and Conditions. If you do not agree to these Terms and Conditions, please do not use our Website.

2. Definitions

  • “Customer” refers to any individual or entity that accesses the Website and makes a purchase.
  • “Services” refer to the various services offered by City Agency.
  • “Products” refer to physical and digital goods available for purchase on the Website.

3. Registration

In order to make purchases through our Website, you may be required to register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

4. Age Restrictions

You must be at least 18 years old to use our Website and purchase products or services. By using the Website, you represent and warrant that you are at least 18 years old.

5. Ordering and Payment

5.1. By placing an order on our Website, you make an offer to purchase the selected products or services. All orders are subject to acceptance by City Agency. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, pricing errors, or suspicion of fraudulent activity.

5.2. Payment for orders must be made through the payment methods provided on the Website. You agree to pay all fees and charges associated with your order, including applicable taxes.

6. Delivery and Shipping

6.1. Delivery times and shipping costs may vary depending on your location and the products or services ordered. City Agency will make reasonable efforts to fulfill orders promptly but does not guarantee delivery times.

6.2. Risk of loss and title for products pass to you upon delivery by our chosen carrier. City Agency is not responsible for any shipping delays or damages incurred during transit.

7. Returns and Refunds

7.1. City Agency accepts returns and provides refunds in accordance with our Return and Refund Policy, which can be found on our Website.

7.2. You are responsible for the cost of returning products to City Agency in their original condition, unless otherwise stated in our Return and Refund Policy.

8. Intellectual Property

8.1. All content on the Website, including but not limited to text, graphics, logos, images, and software, is the property of City Agency or its licensors and is protected by copyright, trademark, and other intellectual property laws.

8.2. You may not reproduce, distribute, modify, display, perform, or otherwise use any content from the Website without the prior written consent of City Agency.

9. Privacy Policy

Your use of the Website is also governed by our Privacy Policy, which can be found on our Website.

10. Limitation of Liability

10.1. To the extent permitted by law, City Agency shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your use or inability to use the Website; (b) any unauthorized access to or use of our servers and/or any personal information stored therein; (c) any interruption or cessation of transmission to or from the Website; (d) any bugs, viruses, Trojan horses, or the like that may be transmitted to or through the Website; or (e) any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the Website.

10.2. In no event shall City Agency’s aggregate liability for all claims related to the Website exceed the total amount paid by you for the products or services purchased from the Website.

11. Governing Law and Dispute Resolution

These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any dispute arising out of or in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of Jodhpur.

12. Changes to Terms and Conditions

City Agency reserves the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on the Website. It is your responsibility to review these Terms and Conditions periodically for updates.

13. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us at info@cityagency.in.

By using the City Agency website and purchasing products or services, you acknowledge that you have read, understood, and agree to these Terms and Conditions.

Last Updated: 01/10/2023

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